"...late in the evening, we suffered a network wide computer virus outbreak. Tom was instrumental in assessing the situation, quickly formulating a virus containment/eradication plan. After working until 3 am to insure that the virus had been cleared from all of our servers and workstations at our main office, Tom arrived at 7am to ensure that the virus had not infected any workstations at two of our remote sites..."
utilize a powerfull remote support software that allows you
to control (right from your own PC) a distant PC connected to
the internet. It is the ideal solution to provide quick remote
assistance and help customers, collegues, friends and family,
even if they are on the other side of the world.
Give one of our technicians a call. if we are unable to
resolve the problem, we can initiate a remote session. A short
time after you are directed to click on a connection link
below, the technician will be able to remotely control your
computer - to troubleshoot a problem or to help install new
Our Help Viewer includes full encryption, based on RSA private-/public
key exchange and RC4 session encoding. This technology is
based on the same standards as https/SSL and is considered
completely safe by today's standards. The key exchange also
guarantees a full client-to-client data protection.
Provided the technician resolves your issue via the remote
session, you will be billed at your normal hourly rate (with
any Loyal Client Advantage discounts that may apply).
Minimum charge is for a 15 minute session.
Start Remote Support Session